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Q: What is my Penn State User ID?
A: You must obtain an ACCESS ACCOUNT User ID and Password (often referred to as your email name and password) before using any Penn State computing resources.

Please take a moment to review the following important information:

  1. Your User ID is unique and is used to give you access to many Penn State services, including email.
  2. Your User ID is assigned to you when you register as a student and is usually a string of characters containing your initials and three numbers, i.e. abc123 (your User ID does not include @psu.edu - that's the last part of your email address).
  3. Your email address is a combination of your User ID and our email server name.
  4. Your password will not change unless you want or need to change it. If so, you must do this immediately. The University has numerous policies regarding use of our User ID and password, and it's important to know them.
  5. NEVER share your password with anyone.

Q: Is wireless Internet access available at Penn State Beaver?
A: Yes, wireless connectivity is available on campus by visiting Penn State Beaver wireless.

Q: Where can I go for help with computer-related problems?
A: If you live in Harmony Hall, please contact Gary Miller or Nick Calderone, the resident student technicians. If you're a commuter, please contact the Penn State Beaver Help Desk, 724-773-3566.

Q: Can I purchase technology products, i.e. computers, software, PDAs, etc. through Penn State?
A: Yes, this service is available to any Penn State student by contacting the MicroComputer Order Center, 1-814-865-2100 or 1-800-251-9281. The Center's hours of operation are Monday through Friday, 9:00 a.m. to 5:00 p.m., except holidays.

Q: Can I connect to the Internet from my room in Harmony Hall?
A: Yes, you can apply for a connection at http://www.rescom.psu.edu/.

For additional computer-related assistance, please contact the Penn State Beaver Help Desk at 724-773-3566 or http://helpdesk.psu.edu/help.html.

 

Students using computers in a lab