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Learn process flow mapping, SIPOC diagrams, process decomposition (No UML content).

Who Should Attend: Individuals who have experience as systems analysts, business analysts, IT project managers, project leaders, product managers, or program managers.

About This Program: This workshop will cover the strategies, techniques, and tools needed for

effective process mapping.

You can learn to:

identify business processes that could become more streamlined.

communicate effectively with key stakeholders to understand their process needs as well as their understanding of any challenges.

identify different components of the business process, select the most appropriate solution to the process, clearly define the future process state, and plan for a successful change event.

Please check back for upcoming dates.

Time: 6:00 - 9:00 p.m.

  • Fee is $120. 
  • If two or more individuals from the same company attend, the fee is $105.  

For more information, please contact the Penn State Beaver Office of Continuing Education, 724-773-3700.


Office of Continuing Education
102 Ross Administration Building
Penn State Beaver
100 University Drive
Monaca, PA 15061

Phone: 724-773-3700
Fax: 724-773-3769 

Monday through Friday,
8:00 a.m. to 5:00 p.m.

Directions to Penn State Beaver